Are you still searching for eCommerce statistics to encourage you to expand your internet presence? If you sell goods digitally it’s important to understand the importance of eCommerce so you can track your platform and implement any required adjustments.

We’ve compiled a list of the latest impressive eCommerce figures you should be aware of in 2021.

There seems to be an approximate 12 million – 24 million e-commerce platforms worldwide, with many being developed on a daily basis. So, do not be concerned if these figures lead you to believe that the industry is competitive. Only about 1 million of these pages sell higher than $1,000 per year, but there is plenty of space for expansion.

The advancement of eCommerce is phenomenal, and it shows no indications of decelerating down in the near future, as shown by the statistics in this article. You would really like to incorporate what you’ve observed from the research and add it to your very own small start-up.

So, without any more delay, let’s aim at those eCommerce statistics everyone should be aware of.

General eCommerce Statistics

  1. The ability to buy throughout all hours of the day is the biggest reason consumers make purchases.
  2. Business owners reportedly suffered $756 billion since last year as a result of weak eCommerce personalized service.
  1. Six out of ten United States consumers utilize self-service platforms for their questions, such as portals (24%), smartphone applications (14%), voice monitoring system and Videoconferencing (13%), or online streaming talk (12 percent ).
  2. 61 percent of internet shoppers mostly in the United States previously initiated a buy based on web reviews.
  3. Whenever it comes to digital purchasing 59 percent of Consumers will go to Amazon directly, rendering the huge online retailer including some of the main rivals.
  1. It is predicted that just by 2040, the e-commerce market will reach 95 percent including all sales.
  2. At least one wired home computer is owned by 32% of internet users.
  3. Just 2.86 percent of people who visit eCommerce platform visits end in a purchase.
  1. In the United States, 2 in 5 customers (41 percent) obtain 1-2 shipments from Amazon for each week with the figure rising to 50 percent for ages ranging 18-25 and 57 percent for those aged 26-35.
  1. Amazon reported for 44 percent of all US eCommerce revenue in 2017.
  2. When they are unhappy with a commodity or business 55% of online customers tell their friends or relatives.
  3. 93.5 percent of worldwide online consumers have made an online order.
  4. Approximately half of participants claim they will buy anything from a platform’s virtual assistant including communicative advertising.

Shopping Cart eCommerce Statistics

  1. Presenting free delivery raises sales for 46.5 percent of small and medium sized enterprises.
  2. Whenever you need profile creation mostly during the purchase process, 23% of consumers might leave their carts right away.
  1. Pages that take too long to load accelerate rejection by 75%.
  2. Garments have the maximum failure frequency (40%), accompanied by technology (18%) and household goods(16 percent ).
  3. Including an advanced shopping interface, e-commerce websites will improve user engagement by 35%.
  1. With an estimated failure average of approximately 70%, ecommerce websites could lose a value of $3 billion annually.
  2. Amongst all businesses, the overall cart rejection figure is 69.89 percent.
  3. Escape notifications also assisted in the recovery of 53% of misplaced customers.
  1. For holiday buying 76 percent of consumers choose to visit a traditional supermarket.
  2. WordPress multi-step types will increase transactions by 300 percent.
  3. Despite the fact that the eCommerce market is rising by 23% year after year, 46% of United states small firms do not possess a webpage.
  4. Credit card companies are the most commonly employed payment form worldwide, accounting for 53% of all expenditures, backed by digital payment services (43%), and card payments (38 percent ).
  1. A standardized or registered conversion rate optimization (CRO) approach is lacking in 68 percent of new enterprises.
  2. On Cyber Monday in 2017, smartphone sales surpassed $2 billion for the first time.
  1. 69 percent of B2B companies claim they want to avoid publishing catalogues over the next five years.
  2. Amazon is introducing an AI-powered, genuine product recommendation system open to vendors who are using the AWS platform.

Mobile eCommerce Statistics

  1. 93 percent of Consumers have been using smartphones to check sale prices.
  2. Mobile phones account for 40% of all internet sales made mostly during the festive season.
  3. Mostly in the United States, 82 percent of Online shoppers have been using a smartphone to make a purchase.


  1. Smartphone app exchange rates are three times better than cellphone website gross margins.
  2. 73 percent of customers would move from a badly built mobile website to one which facilitates better shopping experiences.
  1. When in a physical shop, 65% of users start by looking up pricing differences on their mobile devices.
  2. Individuals who seem to have a terrible experience on your online platform are 62% less inclined to buy from them again sometime in the upcoming days.
  1. Bounce frequency on mobile websites increases by 32% as page loading cycles raise between 1 second to 3 seconds.
  2. In 2018, m-commerce revenues on Black Friday and Cyber Monday totaled over $2 billion, shattering existing world records last year.
  3. Applications compensate for about 90% of the time being spent on smartphones.
  4. Trying to make CTA icons (such as a Click-To-Call button) will increase interactions by 45 percent.

Social Media eCommerce Statistics

  1. Before purchasing a gift for relatives and friends, 25 percent of the total US consumers check social networking sites.
  2. Online retailers with a social media following generate 32% higher revenue than someone without.
  3. Facebook claims for over 80 percent of all social networking site purchases.
  4. Pages with images get 53% additional Likes, 104% higher shares, and 84% increased click-through scores.
  1. On their Social media page, the average eCommerce website releases 4.55 updates per week.
  2. 74 percent of respondents of users make buying choices based on their socioeconomic connections.
  3. After seeing an Instagram advertisement message, 75% of Instagram users initiated an activity, which includes accessing the website.
  4. Consumers recommended by Instagram have an estimated purchase amount of $65.00, accompanied by Facebook ($55), Twitter ($46), and YouTube ($38).
  1. Posts on social networking containing 80 characters or less generate 66% greater participation.

Email eCommerce Statistics

  1. The B2B eCommerce general market email promotions are effective since they have persuasive content at each point of the customer experience.
  2. 61 percent of customers choose products to reach them by email.
  1. Email Marketing strategy generates $44 for every $1 expended, resulting in a 4400 percent ROI.
  2. Email marketing accounts for 20% of transactions generating eCommerce revenue.
  3. Sixty percent of users claim they bought the product as a response to an email campaign post.
  1. Emails with unused shopping carts do have 45 percent quality score.
  2. Welcome emails are sent by 58% of the leading 1,000 United states internet-based merchants
  3. Revenue increases by 60 percent as compartmentalized advertisements are sent to email subscriber base.
  1. During the December Christmas eCommerce campaign, email marketing proved credited for 24 percent of vacation revenue.
  2. Non-profits in contributions each year as a result of malware filtering eliminating fundraiser project emails.
  1. Transactional emails receive 8 times the number of openings and clicks than just about any other form of email marketing and generate 6 times the revenue.

Final Words

So now you have everything! Eventually, the above rundown of eCommerce statistics will help you identify most ways. These stats might boost or seem to be doing great with your internet-based sales.

It is essential to continue digging further into the multi-trillion global economy by studying the trends including who uses electronic commerce, including the patterns behind improved sales for leading e-commerce firms.

The powerful expected rise in e-commerce implies that, even though your brick-and-mortar industry can overlook it anyway, you’ll be competing by 2021 if you don’t respond to changing shopping habits in an environment increasingly reliant on smartphones.